Privacy Policy

Introduction

ParentPickup ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

Information We Collect

Personal Information

We collect the following types of personal information:

• Phone Numbers: Used to identify parents during pickup check-in
• Student Information: Names, grades, classroom assignments, and pickup authorizations
• Email Addresses: Staff email addresses for account authentication
• Name and Contact Information: Alternative pickup person details

Usage Data

We may collect information about how you access and use the app, including:

• Check-in timestamps
• Pickup status updates
• Staff login activity

How We Use Your Information

We use the collected information for the following purposes:

• To facilitate student pickup management
• To verify parent identities during pickup
• To notify staff about pending pickups
• To manage staff accounts and permissions
• To generate reports and analytics for school administration
• To improve our services and user experience

Data Storage and Security

We use Supabase (a secure cloud database platform) to store your information with the following security measures:

• Row Level Security (RLS) - Access controls restrict data based on user roles
• Encrypted data transmission using HTTPS
• Secure password hashing
• Role-based access control (Admin, Staff, Parent)
• Regular security audits and updates

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• School Staff: Authorized school staff members can access student and parent information for operational purposes
• Administrators: School administrators have access to all app data for management and reporting
• Legal Requirements: We may disclose information if required by law or to protect the rights, property, or safety of our users

Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to school record-keeping requirements)
• Opt-out of certain data collection practices

To exercise these rights, please contact us at support@parentpickup.org

Children's Privacy

This app is designed for use by parents and school staff. Student information is accessed only by authorized adults (parents and school staff). We do not knowingly collect personal information directly from children under 13 years of age.

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Student and parent records are maintained according to school record-keeping policies and applicable education laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Consent

By using ParentPickup, you consent to this Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our application.